Privacy Policy

Controller

The controller of personal data is Real Estate Capital s.r.o., Konštantinova 15841/1A, 080 01 Prešov, Slovensko, IČO: 57425574. You can contact us by email at info@realitystan.sk or by phone at 0944 778 755.

This policy explains how we process personal data of website visitors, people interested in buying, selling, renting, or short-term accommodation, clients, and business partners.

Personal data we process

• identification and contact details, mainly name, surname, email, phone number, and address,
• message content, enquiries, property preferences, budget, location, and service requirements,
• data needed to prepare viewings, valuations, contracts, bookings, and related documentation,
• short-term rental booking data, stay dates, guest numbers, and payment status,
• technical website data, security logs, cookies, and similar identifiers,
• communication through contact forms, phone, email, WhatsApp, or the Anychat widget if you use those channels.

Purposes and legal bases

• handling enquiries and communication before entering into a contract or during cooperation,
• providing real estate services, including buying, selling, renting, and short-term accommodation support,
• complying with legal duties in accounting, tax, archiving, and legal-claim protection,
• legitimate interests in website security, communication records, service improvement, and basic marketing to existing clients,
• consent, if you subscribe to marketing communication or allow optional cookies.

Recipients

We share personal data only where necessary with our IT, hosting, form, booking, payment, accounting, legal, and marketing providers, with owners or interested parties where needed for the service, and with public authorities where required by law.

If you use external communication or payment tools such as WhatsApp, Anychat, or Stripe, their own terms and privacy rules may also apply.

Retention

We keep data only for as long as needed to handle the enquiry, provide the service, comply with legal duties, or protect our rights. Standard enquiries are usually kept for no longer than 24 months after the last communication, accounting and contract documents for the legally required period, and marketing consents until withdrawn.

Your rights

Under the GDPR, you have the right to be informed, access your data, rectify it, erase it, restrict processing, receive data portability, object to processing, and not be subject to a decision based solely on automated processing. If processing is based on consent, you may withdraw it at any time.

You can exercise your rights at info@realitystan.sk. You also have the right to lodge a complaint with the Office for Personal Data Protection of the Slovak Republic.

Cookies and security

The website may use technical cookies required for operation, security tools, and optional analytics or marketing technologies. The exact cookie scope depends on the services currently connected and your browser settings.

We use appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure.